Thank you for visiting the InfoTech website

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy Policy carefully so as to understand our views and practices regarding your personal data. By visiting infotechhealthcare.com you are accepting and consenting to the practices described in this Privacy Policy.

InfoTech may collect certain information such as your name, company name, personal email address, and/or company email address.
We may also collect the following information when you visit our site: (a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types, and versions, operating system and platform; and (b) information about your visit, including the pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Cookies

Cookies are small text files that may be placed on your browser when you visit our site. Cookies are used primarily for administrative purposes, to improve your experience with our site. For instance, when you return to the site after logging in, cookies provide information to the site, including personal data, so that the site will remember who you are. Our site uses cookies primarily to capture anonymous analytics used to improve our site experience and performance. This includes compiling statistical information concerning, among other things, the frequency of use of our Site, the pages visited, and the length of each visit, as well as information about your computer, operating system, browser, language, and country. We do not use cookies to store any personal data that could be read or understood by others.

Using the settings of your Internet browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you choose to turn off cookies, you may not have access to certain features of our site.

In the case of subscribing to use our custom-built “DeCrypta” application (“DeCrypta”) the following information is definitely required to create customers’ unique identification on our “DeCrypta” application:

• First Name
• Last Name
• Email address
• Mobile Number

Questions or concerns about InfoTech  privacy policy may be directed to the address below or generate an inquiry at contact

Overview

By visiting this (“Site”) and using our mobile apps (“Android and/or iOS”), or web app, collectively referred to as “DeCrypta”, you agree to the following terms and conditions (“Terms”) as well as our Privacy Policy.

Your use of this Site and our “DeCrypta” indicates your acceptance of this agreement, which thereby becomes a binding contract between you and InfoTech.

You represent that you are legally able to accept these Terms, and affirm that you are of legal age to form a binding contract. InfoTech acceptance is expressly conditioned upon your assent to all the terms and conditions of this Agreement. The Site and our “DeCrypta” are not intended for and should not be used by anyone under the age of 18. By using the Site and our “DeCrypta”, you represent and warrant that you meet the foregoing eligibility requirements.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

InfoTech will be involved in research studies with consenting participants in order to improve its “DeCrypta” offering. If your non-identifiable data are used for research purposes, then the limitation of liability (Section 9) and indemnification (Section 10) contained within this agreement are waived with respect to any harms suffered or liabilities incurred as a result of any research activities.

User Content

You are solely responsible for any content (User Content) that you record or upload using the “DeCrypta”.

You agree that you will not record or upload anything that:
Contains any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable; Promotes sexually explicit pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; Infringes on any patent, trademark, trade secret, copyright, other intellectual property, or other rights of any other person;
Violates the legal rights of others or contains any material that could give rise to any civil or criminal liability under applicable laws or regulations; Promotes any illegal activity, or advocates, promotes, or assists any unlawful act; Causes annoyance, inconvenience, or needless anxiety or is likely to upset, embarrass, alarm, or annoy any other person; Contains any virus, malware, spyware, or other harmful content or code or materials that otherwise violate the terms.

Availability

We use commercially reasonable efforts to ensure that the Site and “DeCrypta” are available 24 hours a day, seven days a week. However, there will be occasions when the Site and “DeCrypta” will be interrupted for maintenance, upgrades, and repairs or due to the failure of telecommunications links and equipment.

You agree that we shall not be responsible or liable to you for the deletion or failure to make available any User Content through the “DeCrypta” once the transcripts are “Completed and Accepted”, or any modification, suspension, or discontinuance of the Site or “DeCrypta”.

We reserve the right, at our sole discretion, to limit your ability to access or use the Site or “DeCrypta” at any time.

We reserve the right to terminate, suspend, or limit certain features or functionality of the Site or “DeCrypta” at any time, and at our sole discretion.

License and Ownership

We grant you a non-transferable, non-exclusive limited license to use the “DeCrypta” in accordance with these Terms. Except for allowing you to use the “DeCrypta” as set forth herein, you are not receiving any other license or any other rights, including intellectual property or other proprietary rights as related to the “DeCrypta”. All of our rights not expressly granted by this license are hereby retained.

You retain all ownership rights to your User Content. However, by recording, uploading, or otherwise transmitting your User Content to us, you hereby grant us a worldwide, non-exclusive, royalty-free license to access, process, copy, export, and use User Content, only as reasonably necessary to provide transcription service and under the laws and regulations set forth by HIPAA Compliance.

Billing and Payments

If you are a paying customer (“Customer”), you agree to pay us in accordance with biweekly payment terms. Additionally, we reserve the right to provide the acceptable modes of transaction you place with us. Prices for our “DeCrypta” are subject to change without notice by 10% at the completion of every year.

We reserve the right to offer discounts and temporary promotions.
You agree to provide current, complete, and accurate account information for all transactions.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

After the free trial period of One week (approximately 500 lines), an annual contract will be canceled within the week according to the line rate stated in the proposal or displayed on the website Home Page under “Pricing”.
In addition to the above, annual contracts will automatically renew for another full year on their renewal date unless the Customer notifies InfoTech before such renewal date that they wish to discontinue their services.

We reserve the right to modify or discontinue the “DeCrypta” (or any part or content thereof) without notice at any time.

Sale Limitations

We reserve the right but are not obligated, to limit the sale of our “DeCrypta” to any person, geographic region, or jurisdiction.
We may exercise this right on a case-by-case basis.

All descriptions of “DeCrypta” or “DeCrypta” pricing are subject to change at any time without notice, at the sole discretion of InfoTech.

We reserve the right to discontinue the “DeCrypta” at any time.

Any offer for any “DeCrypta” made on this site is void where prohibited.
We do not warrant that the quality of our “DeCrypta” will meet your expectations, but we guarantee any errors will be corrected until the transcript is acceptable to the customer.

Suspension

We may suspend your account in the following situations:
If you are a customer and your payment fails, we will suspend your account until such time as we are able to process your payment.
If you are using our “DeCrypta” on a free trial basis and the trial ends, your usage of the “DeCrypta” will be suspended until such time as you become a customer.

If your account has been flagged due to a suspected or actual violation of the Terms.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site in the “DeCrypta” that contains typographical errors, inaccuracies, or omissions that may relate to product features, pricing, instructional material, or marketing content.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any on the website, in the “DeCrypta”, or on any related website is inaccurate at any time without prior notice (including after you have registered).

We undertake no obligation to update, amend or clarify information on the website, in the “DeCrypta”, or on any related website, except as required by law.

No specified update or refresh date applied to the website or “DeCrypta” or on any related website should be taken to indicate that all information on the website, in the “DeCrypta”, or on any related website has been modified or updated.

Limitation of Liability

To the fullest extent provided by law, in no event will InfoTech, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the “DeCrypta” or any content or features therein, including any direct, indirect, special, incidental, consequential, or punitive damages, including, but not limited to, personal injury, pain, and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

In no event shall InfoTech total liability for all damages under this agreement exceed $1000.

Indemnification

You agree to defend, indemnify, and hold harmless InfoTech, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our “DeCrypta” other than as expressly authorized in these Terms.

Severability

If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of this Agreement will continue in full force and effect.

Entire Agreement

You acknowledge that these Terms constitute the entire agreement between you and InfoTech and govern your use of the “DeCrypta”, superseding any prior agreement between InfoTech and yourself.

No Waiver

The failure of InfoTech to exercise or enforce at any time any of the provisions of this Agreement, or the failure to require at any time performance by you of any of the provisions of this Agreement, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect our ability to enforce each and every provision thereafter.

Governing Law

This agreement and all claims related to it, or the performance by both parties under it, shall be governed exclusively by the laws of the State of Colorado and the laws of the United States of America applicable therein except any principles regarding conflicts of law rules. You hereby irrevocably attorn and submit to the exclusive jurisdiction of the courts of Denver, Colorado, and any competent Courts of Appeal therefrom, and expressly and irrevocably waive any defense of personal and/or subject matter jurisdiction in those courts or any claim on the grounds of forum non-conveniens.

Update to Terms

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or “DeCrypta” following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

How do I download “DeCrypta”?

DeCrypta is available on Google Play as well as App Store

How do I activate DeCrypta?

You will need to contact the InfoTech representative, or administrator or generate an inquiry using the Contact Us form, or in case of urgent activation call +1 (720) 738 0848 to access systems admin.

What are the payment options?

You will receive a wire transfer, Payoneer, and pay through credit card links in your invoice.

Do I need to have a contract to use DeCrypta?

Yes, you need to have a contract before you can use DeCrypta for your transcription service needs.

Is there a free trial available?

Yes, once you engage in a contract you receive a week (approximately 500 lines) free trial.

Can I cancel a running contract?

You can cancel an active contract with prior notice to InfoTech through a formal email.

What is the TAT if I use DeCrypta?

DeCrypta provides you the convenience to upload your audio files without the effort of File Transfer Protocol Servers hence, saving you lots of time. The Turnaround Time (TAT) for our transcription service is 24 hours.

What is the accuracy rate when using DeCrypta?

Although DeCrypta is Artificial Intelligence Speech-to-text enabled application, each transcript is carefully reviewed by our proofreaders and finalized by the Quality Controllers.

Can I receive my transcripts earlier than the 24 hours?

The TAT is 24 hours. If files are needed earlier than the recommended TAT an additional cost is charged. Prior written email is also required at least 24 hours prior to uploading the files needed earlier than the TAT.

Is InfoTech a HIPAA Compliant transcription service provider company?

Yes, InfoTech takes pride to be compliant with HIPAA rules and regulations and strictly follows the HIPAA law.